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Tupelo, MS Transforms Development Services with OpenGov
TUPELO, MS, UNITED STATES, January 16, 2025 /EINPresswire.com/ -- After dealing with a static system that lacked in-field capabilities and required costly backend changes, Tupelo, Mississippi leadership sought a modern solution to enhance efficiency and meet their growing needs. They found their answer in OpenGov, the trusted leader in government technology known for its innovation and adaptability.
Tupelo, often called the birthplace of Elvis Presley and home to nearly 40,000 residents, faced challenges with manual inspection processes, an inflexible system design, and frequent complaints from City Council regarding outdated workflows. During their search, staff prioritized a system with configurable features, user-friendly dashboards, and robust reporting capabilities to increase transparency and reduce inefficiencies. OpenGov Permitting & Licensing stood out for its ability to empower staff with performance dashboards, audit logs, and public-facing forms that ensure seamless interaction with residents and third parties.
With OpenGov Permitting & Licensing, the City anticipates transforming its permitting and inspection processes. Staff look forward to empowering residents with tools to track permit statuses and reducing calls and emails with a streamlined public portal. Additionally, the software’s performance dashboards will provide valuable insights for department heads and the mayor, enabling more informed decision-making. By implementing this configurable and accessible solution, Tupelo is set to enhance internal collaboration, improve community satisfaction, and drive efficiency across all development services.
Tupelo joins more than 1,900 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.
About OpenGov
OpenGov is the leader in modern cloud software for cities, counties, state agencies, and special districts. With a mission to power a more effective and accountable government, OpenGov serves more than 1,900 public sector leaders and their organizations. OpenGov is built exclusively for the unique budgeting and planning, accounting, permitting and licensing, procurement, asset management, and tax and revenue needs of the public sector. The OpenGov Cloud empowers organizations to operate more efficiently, adapt to change, and strengthen trust with the communities they serve. Learn more or request a demo at opengov.com.
Tupelo, often called the birthplace of Elvis Presley and home to nearly 40,000 residents, faced challenges with manual inspection processes, an inflexible system design, and frequent complaints from City Council regarding outdated workflows. During their search, staff prioritized a system with configurable features, user-friendly dashboards, and robust reporting capabilities to increase transparency and reduce inefficiencies. OpenGov Permitting & Licensing stood out for its ability to empower staff with performance dashboards, audit logs, and public-facing forms that ensure seamless interaction with residents and third parties.
With OpenGov Permitting & Licensing, the City anticipates transforming its permitting and inspection processes. Staff look forward to empowering residents with tools to track permit statuses and reducing calls and emails with a streamlined public portal. Additionally, the software’s performance dashboards will provide valuable insights for department heads and the mayor, enabling more informed decision-making. By implementing this configurable and accessible solution, Tupelo is set to enhance internal collaboration, improve community satisfaction, and drive efficiency across all development services.
Tupelo joins more than 1,900 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.
About OpenGov
OpenGov is the leader in modern cloud software for cities, counties, state agencies, and special districts. With a mission to power a more effective and accountable government, OpenGov serves more than 1,900 public sector leaders and their organizations. OpenGov is built exclusively for the unique budgeting and planning, accounting, permitting and licensing, procurement, asset management, and tax and revenue needs of the public sector. The OpenGov Cloud empowers organizations to operate more efficiently, adapt to change, and strengthen trust with the communities they serve. Learn more or request a demo at opengov.com.
Peter Fudalej
OpenGov
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